Car Insurance
Premiums starting at ₹2094 per year
What is Car insurance?
Your car deserves protection from unexpected risks on the road. Car insurance acts as a shield, keeping you and your car protected against unplanned expenses. You pay a premium, and in return, your insurer helps cover repair costs or financial losses if your car is damaged or stolen.
It offers financial protection and covers various risks such as accidents, theft, natural disasters, fire, and animal attacks. The policy further covers third-party liabilities if your car causes injury, death, or property damage to another person.
Third-party insurance coverage is also mandatory as per the Motor Vehicles Act, 1988, and all car owners in India must have it. Beyond legal compliance, car insurance helps you avoid major out-of-pocket expenses after an unexpected incident. That’s why choosing the right car insurance policy based on your car, usage and driving conditions is important.
The TATA AIG Advantage: Better Service & More Transparency
Pick-up and Drop-off Service
Quick Roadside Assistance
All-in-One TATA AIG App
For Doorstep Cashless Repairs
Within 1 hour in cities, 2 hours on highways, and 3 hours in difficult terrains
Access Policy Services & Challans in One Place
37+ Lakh Car Policies Sold
8.44 Lakhs Customers Served
Fewer Deductions, Faster Claims
During the FY 2025-26
During FY 2025-26
No salvage deductions on partial losses & no IDV negotiations
Quick Summary
- Car insurance helps pay for your car’s repairs, covers losses if your car is damaged beyond repair or stolen, and protects you against third-party liabilities.
- Car insurance is mandatory in India. As per the Motor Vehicles Act, 1988, you must have third-party car insurance coverage if you’re a car owner.
- You can buy car insurance online or offline. Scroll to the top of this page to check your car insurance premium.
- TATA AIG offers the mandatory third-party car insurance policy and optional standalone own damage and comprehensive car insurance plans.
- You can customise your policy by choosing the coverage you need, selecting a policy tenure, and including add-ons for extra protection.
- You can raise a claim online, on the TATA AIG app, at a TATA AIG branch office, or by calling 022-6489-8282.
- For cashless claims, we pay the garage directly. For reimbursement claims, you pay first, and we reimburse it to you later.
- Buying car insurance online is quick and convenient. You can get discounts of up to 90% and a No Claim Bonus, if applicable.
- Claim-free years can earn you a No Claim Bonus (NCB) discount from 20% to 50%.
Why Buy TATA AIG’s Car Insurance?
Starting Premium
₹2094 (Third-party Car Insurance premium)
Discounts
Up to 95% off + 50% NCB
Coverage
- Third-party Insurance
- Third-party Insurance + Own Damage Insurance (bundled plans)
- Comprehensive Car Insurance
EV (Electric Vehicle) Car Insurance
Covers all EV cars and portable chargers + Electric Surge Cover for voltage spikes while charging
Plan Duration
1, 2 and 3 Years
Network Garages
5,700+* Cashless Garages Pan-India Including authorised service centres for popular brands, such as Tata Motors, Maruti Suzuki, Hyundai, and Honda.
Add-Ons
8+ Add-ons, including EV-specific add-ons
Buying, Renewal & Claims
Fully online via website & mobile app with Zero Paperwork
Customer Assistance
- 2-3 minute call-back, 24/7 customer support, and claim assistance from 750+ claim experts.
- Customer support available in regional languages like Hindi and Bengali
Personal Accident Cover
Available up to ₹15 lakhs (Can also be extended to cover passengers)
Types of Car Insurance Policies Available
TATA AIG offers three types of car insurance plans: Third-party Car Insurance, Standalone Own Damage Car Insurance, and Comprehensive Car Insurance.
Third-Party Car Insurance
Standalone Own-Damage Car Insurance
Comprehensive Car Insurance
Third-Party Car Insurance
What it Means
Third-party car insurance covers your legal liabilities to others. This means if your car accidentally causes injury, death, or property damage to another person, the policy covers the compensation amount you are legally required to pay.
The Legal Mandate
Third-party insurance coverage is mandatory under the Motor Vehicles Act, 1988. For new cars in India, it is mandatory to have a 3-year third-party insurance policy. You can purchase it as a standalone third-party policy, as a 3-year third-party policy bundled with a 1-year own damage policy, or as part of a comprehensive car insurance plan.
For older cars, you can choose between annual and multi-year insurance plans based on your needs. Opting for a multi-year policy can be beneficial as it helps lock in premium rates and also reduces the hassle of renewing your policy every year.
Third-party car insurance premium rates are standard and the same across all insurance companies in India. These rates are decided by the IRDAI (Insurance Regulatory and Development Authority) based on the type of car (whether electric or fuel-based) and its engine’s cubic capacity (cc).
What it Covers and Does Not Cover
Third-party car insurance only covers third-party liabilities and does not cover damage to your own car. The policy covers property damage up to ₹7.5 lakhs, and there is no maximum specified upper limit for injury, disability or death claims. The compensation amount will be determined by a court of law.
Who Should Buy
Car owners who use their cars less frequently, drive shorter distances, own older cars with a lower market value, or drive or live in areas with lower traffic can consider this policy.
It also suits budget-conscious car owners who want to meet the legal requirement at a lower cost.
Quick Tip
Electric car owners can save up to 15% on third-party insurance premiums.
Standalone Own-Damage Car Insurance
What it Means
Standalone own damage car insurance covers damage to your own car. IRDAI introduced this policy in 2019 to provide flexibility for car owners who already have the 3-year third-party insurance coverage.
When Can you Buy it?
You can buy a standalone own damage car insurance policy only if you have a valid third-party insurance policy.
What it Covers and Does Not Cover
Standalone own damage car insurance only covers damage to your car due to accidents, theft, fire, natural disasters, and man-made incidents.
However, it does not cover third-party liabilities, i.e., damage your car causes to others.
Who Should Buy
Car owners who already have third-party insurance and want own damage protection for their car can consider this policy. It is also suitable for new car owners and those looking to upgrade from basic third-party coverage.
Quick Tip
You can customise your standalone own damage car insurance with optional add-ons. Certain risks depend on how and where you use your car, and add-ons may help cover these risks. For example, the Engine Secure add-on covers engine and gearbox damage caused by water ingress (water entering the engine) in flood-prone areas.
Comprehensive Car Insurance
What it Means
Comprehensive car insurance covers both third-party liabilities and damage to your own car. It is a full coverage plan that offers broader protection under a single policy.
Buying comprehensive car insurance is optional, but we highly recommend it as it offers wider coverage and includes the mandatory third-party insurance cover required by law.
What it Covers and Does Not Cover
Comprehensive car insurance covers your legal liability towards others in case your car causes injury, death, or property damage. It also covers damage to your car due to accidents, natural disasters, theft, fire, and man-made incidents.
You can further enhance your coverage with add-ons such as Depreciation Reimbursement to reduce your depreciation-related deductions during claims and NCB Protection to retain your No Claim Bonus after making a claim.
You can also opt for Roadside Assistance for emergency support during breakdowns and Return-to-Invoice for maximum possible compensation in case of total loss or car theft.
Who Should Buy
New car owners, daily commuters, people who drive in high-traffic areas, and frequent long-distance travellers can consider this policy. It is also suitable for car owners who live in areas prone to floods or other natural disasters, own high-value cars, or want broader protection for their cars.
Quick Tip
Many people think comprehensive car insurance and bumper-to-bumper cover are the same, but they are not.
Comprehensive car insurance is the base policy, and bumper-to-bumper (Zero Depreciation or Depreciation Reimbursement) is an optional add-on. It reduces your out-of-pocket expenses due to depreciation on car parts like rubber and metal parts during claims.
If you want the bumper-to-bumper insurance plan, you can choose comprehensive car insurance and add the Depreciation Reimbursement add-on to it.
Compare and Choose the Best Car Insurance Policy
Covers Damage to Your Car
❌
✔
✔
Third Party Liability (Damage to Others & Property Damage)
✔
❌
✔
Legally Required?
Yes
Optional
Optional
Premiums
Low (Most affordable policy type)
Moderate
High (Because it offers more coverage)
NCB Discount
❌
✔
✔
Add-Ons Offered?
❌
✔
✔
Vehicle Theft Covered?
❌
✔
✔
Personal Accident Cover (for bodily injury/death of owner-driver)
✔
✔
✔
What’s Covered and Not Covered Under Car Insurance?
What’s Covered
Accidents
We cover accidental damage if your car collides with another vehicle, person, animal, or object, such as a wall or divider.
In these scenarios, we pay for the repair or replacement of the damaged car parts. And your total claim amount is calculated by taking into account clauses like depreciation, deductions, exclusions on specific car parts, etc.
If your car is involved in a severe accident, sustains irreparable damage, and is declared a total loss, we will pay you the Insured Declared Value (IDV), which is your car’s current market value.
Third Party Liability
This is when you accidentally injure another person or damage their property. For instance, if you accidentally hit another car, we will pay for the other person's car repair costs. In other words, we will pay out the compensation amount you would have to pay.
We will cover property damage up to ₹7.5 lakhs. There is no maximum compensation limit for third-party disability or loss of life. The compensation amount is decided by the court.
We will also cover legal representation costs if the victim files a lawsuit against you following an accident.
Natural Disasters
Natural disasters such as floods, earthquakes, cyclones, storms, and landslides can damage your car and even lead to total loss . For example, floodwater on roads, falling trees during storms, or collapsing buildings during an earthquake can damage your car.
If you are exposed to such risks and your car gets damaged, we cover the repair or replacement expenses. And if your car is damaged beyond repair, we pay the IDV of your car.
Man-made Acts
Man-made acts such as vandalism, riots, strikes, or terrorist activities can also damage your car.
From scratches and dents to broken windows and panel damage, such incidents can lead to unexpected repair bills.
If your car gets damaged in such incidents, we cover the repair or replacement expenses per the policy conditions for the damaged parts.
Animal Attacks
Animals can also damage your car, especially when stray or wild animals are common.
A common scenario is when animals suddenly cross the road and collide with your car. They can also damage parked cars. Plus, even when your car is parked, animals can still damage it. For example, rodents may chew on electrical wiring and other components leading to damaged parts.
If such incidents damage your car, we will help pay for the repair expenses.
Fire and Fire-related Damage
A fire can start unexpectedly due to overheating or an electrical fault or even spread from a nearby vehicle or building. Since fire can spread quickly, it often causes extensive damage and may even result in a total loss.
If your car is damaged beyond repair due to a fire, we pay the IDV of your car.
We also cover repair expenses for fire-related damage, such as smoke damage from a nearby fire.
In-transit Damage
Damage can also occur when your car is transported from one place to another, whether by road, rail, inland waterway lift, elevator or air . This can happen more commonly if you relocate frequently due to job transfers and move your car across cities or states.
If your car suffers damage in transit (during the move), we help cover the cost of getting it repaired.
Theft and Total Loss
Cars can be damaged during burglary or housebreaking. They may also be stolen from parking areas, residential complexes, or public areas despite several precautions.
The situation can be very stressful if the stolen car is not recovered even after filing a Police complaint.
In such cases, we pay the IDV of your car. This is the maximum compensation available in case of a total loss. It can support you in replacing your car.
Personal Accident Cover for the Owner-Driver
An accident can not only damage your car but also cause serious injuries or even loss of life. All car insurance plans include a personal accident cover for the owner-driver of up to ₹15 lakhs for accidental disability or death.
If the owner-driver loses their life, compensation is paid to the nominee (usually a family member). If the accident causes a disability, the compensation is paid to the owner-driver, and the payout depends on the nature and severity of the disability.
You can enhance this coverage with add-ons for paid drivers, unnamed passengers, and other named individuals.
What’s Not Covered
Wear and Tear, Depreciation
Wear and tear refers to the gradual damage caused by everyday use, and depreciation is the natural reduction in the value of your car and its parts over time.
Since these are a part of owning and using a car, repairs required solely due to wear and tear or depreciation, such as regular servicing or maintenance, are not covered under car insurance.
Consequential Loss
Consequential loss refers to damage that occurs later as a consequence of an earlier problem or incident.
For example, suppose your car’s radiator gets damaged in an accident and starts leaking coolant. If you continue driving the car, the engine may overheat and get damaged.
In this case, the engine damage is a consequence of the radiator damage. Such consequential losses are not covered under car insurance.
Other common examples of consequential loss include engine damage due to hydrostatic lock after water enters the engine and damage to the wheel rim, suspension, or axle caused by driving on a punctured or burst tyre.
Pre-existing Damages
If your car already had a dent or any other damage before the policy started or before the insured event (accidents, natural disaster, theft, etc.) occurred, it is considered pre-existing damage.
Such damages are not covered under car insurance.
Mechanical and Electrical Failures
Like any other machine, your car can develop mechanical or electrical problems over time due to aging or regular use.
For example, engine breakdowns or gearbox failures can occur on their own without any accident or external damage.
Since these issues are not caused by an insured event, the cost of fixing such issues is not covered under car insurance.
Traffic Law Violations and Illegal Acts
Any loss or damage caused by illegal or irresponsible driving practices is not covered under car insurance.
To name a few, this includes damage caused by violating traffic laws, driving without a valid licence, or driving under the influence of alcohol or other intoxicating substances.
Loss Outside Geographical Limits
Car insurance plans provide coverage only within the geographical limits specified in the policy document. In the case of our plans, coverage is offered within India’s borders.
If you take your car outside these geographical limits and it gets damaged in an accident, the repair expenses will not be covered under the policy.
Damage due to War
War and similar situations, such as military invasions, can cause widespread damage to vehicles and property.
If your car is damaged in such circumstances, the repair expenses will not be covered under the policy.
Car Insurance Add-on Covers
Add-ons are optional covers that can be included in your car insurance policy for additional benefits. They help cover specific expenses that may not be included under a standard policy, such as engine repairs, tyre damage, or consumable items. With TATA AIG, you can choose from 8+ add-ons while buying or renewing your policy. You can select any number of add-ons from the available list based on your requirements. To make choosing add-ons easier and more affordable, we offer various add-on bundles: Silver, Gold, Pearl, Pearl+, Pearl++, Sapphire, Sapphire+, Sapphire++, E-Sapphire, E-Sapphire+, E-Sapphire++, Emerald, and Coral. Each bundle offers a different combination and number of add-ons, so you can choose the one that best fits your requirements. For example, the Sapphire++ bundle, our highest-selling bundle, is available for cars up to 5 years old. It includes zero depreciation, consumable expenses, engine secure, tyre secure, key replacement, emergency transport and hotel expenses, loss of personal belongings, and roadside assistance. Similarly, the Coral bundle includes basic add-ons and is available for cars up to 8-10 years old. The cost of the add-ons is added to your car insurance premium and varies based on factors such as your car’s IDV and location.
Depreciation Reimbursement (Zero Depreciation)
Zero depreciation is one of the most popular car insurance add-ons. When included with a comprehensive car insurance policy, it is commonly known as zero depreciation car insurance or bumper-to-bumper insurance.
At TATA AIG, this add-on is called Depreciation Reimbursement.
As your car and its parts get older, they lose value over time. This reduction in value is called depreciation. When you make an own damage claim, the applicable depreciation amount on the damaged parts gets deducted. That’s one reason your claim amount may be reduced.
By adding this add-on to your policy, you can avoid this deduction on applicable parts and receive a higher claim amount. This benefit is available for cars up to 10 years old and is limited to the number of claims specified under your policy. Depreciation reimbursement is one of our best-selling car insurance add-ons. On average, around 70% of customers choose this add-on every month.
This add-on is not applicable if no car parts were replaced and no depreciation is deducted under your own damage claim.
It is also not applicable if your car is repaired in an unauthorised garage.
Owners of new cars, people who drive frequently in accident-prone areas, people who drive regularly in busy city traffic, and those who want to avoid out-of-pocket expenses during a claim may benefit from this policy.
Suppose your car meets with an accident and the front bumper and headlamp need replacement. The total repair is ₹40,000, of which ₹15,000 is deducted as depreciation on the replaced parts.
Here's how this add-on can help you avoid out-of-pocket expenses:
Total repair bill
₹40,000
₹40,000
Depreciation deducted
₹15,000
₹0
Insurance claim paid
₹25,000
₹40,000
Your out-of-pocket expense
₹15,000
₹0
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will depend on the policy terms and conditions.
Return to Invoice
If your car is stolen or is damaged beyond repair and declared a total loss, your standard car insurance pays you the IDV of the car.
Since the IDV is lower than the actual on-road price (which includes registration charges, road tax, etc.), you may have to cover the difference.
With the return-to-invoice cover you can cover this difference between your car’s IDV and the on-road price. If the same model is no longer available, we will consider the last listed on-road price of that model.
This benefit is available for cars up to 5 years old.
You cannot claim this add-on if your car’s total loss or theft claim is not approved under your car insurance policy.
In case of theft, you must submit the Police report confirming the theft.
If your car is financed, we may also need approval from your bank before settling the claim.
Owners of new cars and premium or high-value cars, people who have taken a car loan, and people living in areas with a higher risk of vehicle theft or natural disasters, such as severe flooding, can benefit from this add-on.
Let us assume your car’s on-road price when you bought it was ₹10 lakh. After one year, the car’s IDV is ₹9 lakh.
Unfortunately, you meet with an accident, and your car is damaged beyond repair. Here’s how the return-to-invoice add-on helps:
On-road price of the car
₹10,00,000
₹10,00,000
IDV paid under the car insurance policy
₹9,00,000
₹9,00,000
Additional amount paid under the return to invoice add-on
₹1,00,000
Your out-of-pocket expense to buy the same car
₹1,00,000
₹0
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will depend on the policy terms and conditions.
No Claim Bonus Protection Cover
If you don’t file a claim under your car insurance policy during the policy year, you earn a No Claim Bonus (NCB). This NCB reduces your renewal premium by a certain percentage.
This bonus keeps increasing every claim-free year, starting from 20% to a maximum of 50% after 5 consecutive claim-free years. However, making an own damage claim can take away your accumulated NCB.
With this add-on, you can make one own damage claim during the policy period without losing your accumulated NCB. It is available for vehicles up to 10 years old.
To get this benefit, you must renew your policy every year within 90 days of its expiry.
This add-on does not apply if you make more than one own damage claim during the policy period.
It also does not apply if your car is declared a total loss. You can refer to your policy document for other specific conditions.
Careful drivers who maintain a claim-free record, owners who value long-term savings, and people who want to retain their NCB can benefit from this add-on.
Imagine you have built up a 45% No Claim Bonus over 3 claim-free years. You made one own damage claim during the policy period. At renewal, your accumulated NCB would be lost because of this claim.
Here’s how this add-on helps protect your accumulated NCB.
Own damage premium before NCB
₹20,000
₹20,000
NCB at Renewal
Lost
Retained (45%)
Own damage premium payable at renewal
₹20,000
₹11,000
Savings on Premium
-
₹9,000
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual premium payable will depend on the policy terms and conditions.
Consumable Expenses
The consumable expenses add-on covers the cost of replacing or replenishing consumables like engine oil, gearbox oil, lubricants, distilled water, brake oil and similar items, while your car is being repaired.
Standard car insurance plans generally do not cover these expenses.
Although each consumable may not cost much, the total cost can increase your repair bill. With this add-on, you can cover the consumable expenses.
You can claim these expenses only when you file an own damage claim. This add-on is available for cars up to 10 years old.
The add-on does not cover the cost of replacing fuel.
It also does not cover consumable expenses if the own damage claim is not approved or if you get your car repaired at an unauthorised garage.
Owners of new or premium cars, people who drive long distances regularly, owners of imported cars with specialised parts, and those who prefer lower out-of-pocket expenses during repairs can benefit from this add-on.
Let’s take an example of a compact SUV that requires ₹7,000 worth of consumables after an accident.
Here is a quick comparison of the consumable expenses you might have to pay with and without the add-on:
Engine oil
₹3,500
Covered by the policy
Gearbox oil
₹2,500
Covered by the policy
Brake oil
₹1000
Covered by the policy
Total Cost You Pay
₹7,000
₹0
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will be subject to the policy terms and conditions.
Engine Secure
Under the engine secure add-on, we cover the cost of repairing or replacing the internal parts of your engine, gearbox, transmission or differential assembly if they get damaged.
You can claim these expenses if water enters the engine or if lubricating oil leaks from the engine or its respective assembly. We also pay for the cost of consumables such as engine oil and gearbox oil used during the repairs.
To file a claim under this add-on, you need to show evidence of the water damage or oil leakage. You also need to get your car to a garage within 2 days if it was affected by flooding, and avoid any further damage to your car.
Also, for this cover, you will need to pay the applicable deductible from the claim amount before we pay the remaining eligible expenses. You can buy this engine secure add-on for cars up to 10 years old.
This add-on does not cover damage already covered under the manufacturer’s warranty or routine servicing and maintenance.
It also does not cover the aggravation of damage if you delay informing us about the claim or delay moving your vehicle from a waterlogged area.
Damage due to ageing, depreciation, or normal wear and tear is also not covered.
Owners of luxury cars, people living in flood-prone or waterlogged areas, and daily commuters can benefit from this add-on.
Let’s consider your car suffers engine damage after water enters the engine during a flood. Repairing the engine, including the connecting rods, pistons and piston rings, bearings and seals, consumables, and labour charges, can cost around ₹1,20,000.
The table below compares the amount you may have to pay with or without the add-on:
Engine repair/ replacement
₹95,000
Covered by the policy
Engine oil
₹3,000
Covered by the policy
Gearbox oil
₹2,000
Covered by the policy
Labour Charges
₹20,000
Covered by the policy
Compulsory Deductible
₹2,000
Total Cost you Pay
₹1,20,000
₹2,000
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will be subject to the policy terms and conditions.
Tyre Secure
The Tyre Secure add-on covers the cost of repairing or replacing your car’s tyres and tubes if they are accidentally damaged.
The amount we pay depends on the remaining tread depth (how much of the tyre’s surface is still left before it wears out) at the time of damage. The applicable payout percentage for each tread depth is mentioned in your policy document.
Also, if your car and tyre are damaged in the same accident, your own damage claim amount is usually reduced because of depreciation. With this add-on, you can avoid this depreciation deduction depending on the remaining tread depth.
And, if your tyre needs to be replaced, we will replace it with a similar specification.
You can claim up to four tyre replacements during the policy period for cars up to 7 years old.
If you replace a tyre, you need to let us know the details of the new tyre to continue the cover. If the tyre is replaced through a claim under this add-on, you can extend the cover to the new tyre by paying the applicable premium.
This add-on does not cover damage caused by normal wear and tear, routine maintenance, manufacturing defects, poor repairs, racing or illegal activities. It also does not cover damage due to neglect or improper usage.
Further, it does not cover damage that occurs within the first 15 days of the policy, when the tread depth is less than 3 mm, or when only the tyre is stolen without the car being stolen.
Please refer to the policy wording for the complete list of such exclusions.
People who own cars with expensive tyres, such as SUVs, who drive regularly on roads with potholes or uneven surfaces may benefit from this add-on.
It is also useful for those who travel long distances where road conditions are poor, and the roads are more accident-prone.
Suppose your car meets with an accident and one tyre needs to be replaced. It has 7 mm remaining tread depth. In this case, the add-on covers 100% of the tyre cost. The new tyre costs ₹8,000.
Here’s how the add-on can help you cover the expenses completely.
Cost of a new tyre
₹8,000
₹8,000
Amount paid under the own damage claim (after depreciation)
₹4,000
₹4,000
Additional amount available under the tyre secure add-on
₹4,000
Your out-of-pocket expense
₹4,000
₹0
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will depend on the policy terms and conditions.
Roadside Assistance
If your car breaks down during a journey, this roadside assistance add-on provides emergency assistance services.
It includes services such as fixing a punctured tyre, jump-starting a dead battery, and carrying out minor repairs on the spot. It also provides assistance if you lock your keys inside the car, run out of fuel, or need towing assistance to the nearby garage.
And if you are stranded outside your city, this add-on can also arrange a taxi, hotel stay, a driver to bring your repaired car back, or inform your friend or family member about your situation.
Some of these services are arranged for your convenience, and you may have to bear the applicable charges. You can buy this add-on for cars up to 15 years old.
To avail of these services, call the Roadside Assistance helpline at 022-6489-8282, and get approval before making any arrangements. Then, take necessary steps to prevent further damage. We will arrange the required service as quickly as possible.
You can use this add-on only if your car becomes immobile due to a breakdown or an accident.
This add-on is available only on national highways, state highways, and motorable roads within India. Please refer to your policy document for other specific conditions.
The services under this add-on are not available in the states of Mizoram, Nagaland, Tripura, Arunachal Pradesh, and Sikkim . It does not cover breakdowns caused by natural disasters, war, terrorism, or other similar events.
It does not cover loss or damage to your personal belongings and cars used for racing or illegal activities.
New drivers who may need quick assistance, people who frequently travel long distances or on highways, and families who often go on road trips can benefit from this add-on.
Suppose your car develops a minor electrical fault on a road trip, and it cannot move. You need a mechanic to come to your location and repair the car on-the-spot.
Here’s how the add-on can help you save on the service charges.
Mechanic’s travel charges (to and from your location)
₹1,000
Covered by the add-on
Labour charges for on-the-spot repair
₹1,800
Covered by the add-on
Total amount you pay
₹2,800
₹0
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will depend on the policy terms and conditions.
Key Replacement
The key replacement add-on covers the cost of replacing your car keys if they are lost or stolen. You can buy this add-on for cars up to 15 years old.
For example, if someone breaks into your car and damages the lock or key system, we will cover the repair or replacement costs.
This add-on also covers the cost of replacing the damaged locks and keys, including labour charges. For such claims, you need to submit an official Police report confirming the incident.
This add-on does not cover any expenses other than key and lock replacement costs. It also does not cover such expenses for cars that you don’t own.
Owners of premium or luxury cars with smart or remote keys, people who drive frequently, and families with multiple drivers can benefit from this add-on.
Suppose someone broke into your car and damaged the locks and key system. The total cost of replacing the locks and keys, including labour charges, may come to ₹15,000.
Here’s how much you may have to pay out-of-pocket with and without the add-on:
Replacement of damaged locks
₹8000
Covered by the policy
Replacement of keys
₹5,000
Covered by the policy
Labour charges
₹2,000
Covered by the policy
Total Cost you Pay
₹15,000
₹0
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will be subject to the policy terms and conditions.
Repair of Glass, Fibre, Plastic, and Rubber Parts
This add-on works differently compared to other car insurance add-ons. It does not decide whether your repair costs for glass, fibre, plastic, and rubber parts are paid or not.
Instead, if your car insurance policy covers the repair expenses for these parts, it protects your No Claim Bonus (NCB). You can buy this add-on for cars up to 15 years of age.
This benefit is available only if:
- The damaged plastic, fibre, glass, and rubber parts are repaired and not replaced.
- The repairs are carried out at an authorised garage.
- You make only one such claim during the policy year.
- You do not make any other own damage claim during the same policy year.
This add-on does not apply if you claim only for painting a glass, fibre, plastic, or rubber part without carrying out any repair work.
People who often drive in city traffic, park in crowded areas such as office parking lots, and those who want to protect their No Claim Bonus can benefit from this add-on.
Suppose you accidentally hit your car’s front bumper against a pillar while parking. The repair bill is ₹7,000, and your policy covers the repair expenses. You also have a 25% NCB.
Here’s how the add-on can help:
Repair Bill
₹7,000
₹7,000
Claim Settlement
Covered by the Policy
Covered by the policy
NCB at Renewal
Lost
Protected
Renewal Premium
₹18,000
₹13,500 (₹18,000 - 25% NCB)
Savings at Renewal
-
₹4,500
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount and NCB eligibility will depend on the policy terms and conditions.
Loss of Personal Belongings
If your car is damaged due to an accident, theft, or natural disaster, or any other risk covered under the policy, your personal belongings may also be damaged.
This add-on covers the loss or damage to your or your family members’ personal belongings. It covers personal belongings like your luggage containing clothes.
If the loss is due to theft, house-breaking, or burglary, you need to submit a Police report. Also, you can file a claim under this add-on only if you have also filed a claim for the incident that actually damaged your car. This add-on benefit is available for cars up to 15 years old.
The maximum amount payable under this add-on is mentioned in your policy document. And, for every such claim, you need to pay the first ₹250 before we settle the claim.
The add-on does not cover loss or damage to items like money, securities, jewellery, watches and similar valuables. It also does not cover items carried for trade or business purposes.
Business travellers, families on road trips, or anyone who regularly carries a lot of personal items in their car can benefit from this add-on.
Let’s see how this add-on can help you save money if your personal belongings worth ₹12,000 are lost or damaged during an accident.
Cost of replacing damaged personal belongings
₹12,000
Covered by the add-on
Deductible
NA
₹250
Total Cost you Pay
₹12,000
₹250
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will depend on the policy terms and conditions.
Additional Towing Charges
If your car is damaged due to an accident or any other risk covered under the policy and needs to be towed to the nearest garage, this add-on covers the towing charges.
It can be purchased for cars up to 15 years old. The maximum amount available under this add-on is mentioned in your policy document. To make a claim, you need to submit proof of the towing expenses.
This add-on does not cover towing charges if your claim for the incident that actually damaged your car is not approved.
It also does not cover consequential loss or damage covered under the manufacturer’s warranty or a recall campaign.
Owners of premium or luxury cars, where towing charges can be higher, individuals who frequently drive in accident-prone zones, and people who often take long road trips may benefit from this add-on.
If your car is left stranded after an accident and needs to be towed to the nearest garage, here’s how the add-on can reduce your expenses.
Towing charges to the nearest garage
₹4,000
Covered by the add-on
Total Cost you Pay
₹4,000
₹0
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will depend on the policy terms and conditions.
Emergency Transport and Hotel Expenses
If your car is damaged due to an accident or any other risk covered under the policy, you may not be able to continue your journey. This emergency transport and hotel expenses add-on covers the cost of an overnight stay and transport expenses to get you back home or to the nearest city.
The maximum amount you can claim under this add-on is mentioned in your policy document.
To make a claim, you need to submit proof of the expenses you incurred. This benefit is available for cars up to 15 years old.
The expenses are not covered if you do not have a valid claim for the same incident that damaged your car.
People who travel to remote locations, individuals who frequently go on long road trips, families on weekend getaways, and professionals who regularly drive between cities may benefit from this add-on.
Imagine you are on a road trip and your car is damaged due to a minor accident. Here’s how this add-on can help you save on emergency stay and transport expenses:
Emergency hotel stay
₹4,000
Covered by the policy
Transport to the nearest city
₹2,000
Covered by the policy
Total Cost you Pay
₹6,000
₹0
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will depend on the policy terms and conditions.
Emergency Medical Expenses
If you, your driver, or anyone travelling in your car is injured in an accident, this add-on covers the emergency medical expenses. It also covers ambulance charges, if required.
If support aids such as crutches, a wheelchair, or artificial limbs are needed, this add-on also covers their cost up to ₹5,000 or 5% of the sum insured, whichever amount is lower.
You can opt for this add-on for cars up to 15 years of age.
This add-on does not apply if the number of people in the car exceeds the actual seating capacity.
It does not cover treatment for injuries that are not directly related to the accident. It also does not cover treatment for psychosomatic disorders or physiotherapy expenses.
You cannot claim expenses under this add-on if the treatment starts more than 5 days after the accident or if you do not submit valid medical bills.
It also does not cover injuries caused by intentional self-harm and accidents that occur after consuming alcohol.
Families who often travel together, parents who drive their children to school, people who frequently drive in accident-prone areas, and those who often travel with elderly family members may benefit from this add-on.
Imagine you and a family member are travelling in your car when you meet with an accident. Here’s how this add-on can help.
Emergency medical treatment
₹20,000
Covered by the add-on
Ambulance charges
₹2,000
Covered by the add-on
Total Cost you Pay
₹22,000
₹0
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will depend on the policy terms and conditions.
Electric Surge Secure
The electric surge secure add-on is available exclusively for electric cars up to 5 years of age.
If your electric car, including its charging equipment, is damaged due to arcing, self-heating, electricity leakage, or a short circuit, including when caused by water entering the electrical system, this add-on covers the repair or replacement expenses.
If the damage is so severe that your electric car is declared a total loss, this add-on pays up to the IDV.
This add-on does not cover damage caused by manufacturing defects or by not following the manufacturer’s instructions for using or charging your car.
It also does not cover damage caused by using batteries, chargers, or accessories that are not approved by the manufacturer.
Damage to the battery is not covered unless its value is included in the IDV or specifically mentioned in your policy.
Owners of electric cars, people who drive their electric cars regularly and frequently charge them at home or public stations, and those who want protection against unexpected electrical damage can benefit from this add-on.
Let’s consider a situation where a short circuit causes extensive damage to your electric car, and it is declared a total loss.
Here’s how the add-on can help you recover the financial loss.
Cost of replacing the electric car
₹18,00,000
₹18,00,000
IDV covered under the policy
₹15,00,000
Total Cost you Pay
₹18,00,000
₹3,00,000
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will depend on the policy terms and conditions.
Additional Third-party Property Damage Cover
If your standard third-party property damage limit is exhausted, this add-on pays for the additional amount required to pay for your third-party liabilities. It can be for any damage caused to someone else’s property by your insured car.
This add-on is available for cars up to 15 years of age, and the coverage is limited to the amount specified in your policy schedule.
It does not cover damage to your own car or property, or any property under your custody or control.
Owners of SUVs or other large cars that can cause higher property damage in an accident and people who drive frequently on busy roads or accident-prone zones may benefit from this add-on.
Let’s consider you accidentally crash your SUV in front of a shop and a parked car. The total third-party property damage comes to ₹10,50,000.
Here’s how this add-on can reduce your financial burden.
Total third-party damage
₹10,50,000
₹10,50,000
Amount paid under standard third-party property damage cover
₹7,50,000
₹7,50,000
Amount paid under additional third-party property damage cover
₹3,00,000
Total Cost you Pay
₹3,00,000
₹0
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will depend on the policy terms and conditions.
Misfuelling
If you have filled your car with the wrong or adulterated fuel at a fuel station, this add-on covers the cost of flushing the fuel out and replacing parts damaged due to this incident.
It also reimburses the cost of the wrong or adulterated fuel up to ₹2,000, provided you submit the fuel bill.
This add-on is available for cars up to 5 years of age.
It does not cover the cost of the wrong or adulterated fuel exceeding ₹2,000. It also does not cover more than one claim during the policy period.
People who own and drive multiple petrol and diesel cars, first-time car owners, new drivers, and those who frequently switch between different vehicles may benefit from this add-on.
Let’s assume you accidentally filled petrol instead of diesel in your car. If this misfuelling causes damage to your car’s fuel system, here’s how the add-on can help you cover the expenses.
Cost of flushing out fuel
₹6,000
Covered under the add-on
Replacement of damaged parts
₹32,000
Covered under the add-on
Cost of wrong fuel
₹3,000
₹3,000
Reimbursement of wrong fuel
₹2,000
Total Cost you Pay
₹41,000
₹1,000
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will depend on the policy terms and conditions.
Depreciation Allowance
If your car’s battery needs to be replaced under an own damage claim, this add-on covers the depreciation deducted from the value of the replaced battery.
This benefit is available for cars up to 5 years of age.
The number of claims covered under this add-on and the deductible payable for each claim will be specified in your policy document.
It does not cover the claim if the battery cost is not included in the IDV. It also does not cover repairs carried out at an unauthorised garage.
Owners of electric cars and hybrid cars and owners of cars with expensive batteries may benefit from this add-on.
Let’s consider your car’s battery gets damaged in an accident, and you raise an own damage claim.
Here’s how this add-on helps reimburse the depreciation deducted on the replaced battery.
Cost of replacement battery
₹80,000
₹80,000
Own damage claim approved
₹64,000
₹64,000
Depreciation deducted on the battery
₹16,000
₹16,000
Depreciation reimbursed on the add-on
₹16,000
Total Cost you Pay
₹16,000
-
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will depend on the policy terms and conditions.
Vehicle Loan Protector
If the insured person has a vehicle loan and unfortunately suffers death or permanent total disability due to an accident, we will pay the outstanding loan amount.
For this benefit to be applicable, the insured person must have been using the car, the car must be damaged, and the damage must be covered under the policy.
Also, the loan repayment schedule issued by the bank should be submitted.
This add-on does not apply if the damage to the car is not covered under the own damage claim. It also does not cover incidents caused by intentional self-injury, attempted suicide, or driving under the influence of alcohol.
The benefit is also not available if the insured car is stolen or declared a total loss.
It does not cover claims if there was a default in EMI payments, any outstanding EMI before the accident, or consequential losses such as late-payment charges.
Also, the benefit is available for cars up to 5 years old and can be claimed once during the policy period.
Car owners who have a car loan with a high outstanding amount, are the sole breadwinners of their family, and want to ensure financial security for their family may benefit from this add-on.
Let’s consider the insured person has a vehicle loan with an outstanding balance of ₹6 lakh. Unfortunately, the insured person suffers death due to an accident.
Here’s how this add-on can reduce the financial burden on the family and help repay the outstanding loan amount.
Outstanding car loan
₹6 lakh
₹6 lakh
Own damage claim approved
Yes
Yes
Loan amount paid under the add-on
₹6 lakh
Amount payable by the family
₹6 lakh
-
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will depend on the policy terms and conditions.
Daily Allowance Plus
If your car is damaged due to an accident or any other covered incident, this daily allowance plus add-on helps reduce your travel inconvenience while your car is being repaired.
The hired car may not be of the same make, model, or category as your car. This add-on is not available if your own damage claim is not accepted under the policy, the repairs are carried out outside our garage network, or the claim is only for windscreen or glass damage.
It also does not cover delays caused by the unavailability of spare parts or repair materials. Repairs for damages that are not covered under your policy are also excluded. And, if you have voluntarily chosen to extend the repair time, that condition is also not covered.
Car owners who rely on their car for their daily commute can benefit from this add-on.
If your car is being repaired after a covered accident, here’s how the add-on can benefit you.
Car repair duration
7 days
7 days
Daily travel expenses
Paid by you
Covered through daily allowance
Please note: The costs mentioned above are indicative and for illustrative purposes only. The actual claim amount will depend on the policy terms and conditions.
Customise your Car Insurance Plan with Add-ons
Get QuoteTATA AIG Car Insurance for Electric Cars
EV car insurance is similar to regular car insurance, but it also offers protection against risks unique to electric cars.
For instance, EV motors and batteries have fewer replaceable components. In many cases, if one part gets damaged, the entire unit may need to be replaced. This can add to your expenses. EVs are also prone to damage from electrical faults and voltage surges, which are not covered by regular car insurance plans.
That’s why TATA AIG offers the Electric Surge Secure add-on, designed specifically for electric cars. It helps cover the loss or damage to your electric car, including its charging equipment, due to electrical risks such as a voltage spike while charging.
Here are a couple more benefits we offer for EV car owners –
Automatic Coverage for Your EV’s Portable Charger
Full Coverage for EV Battery Repair & Replacement
How to Buy and Renew Car Insurance and the Documents You Will Need
How to Buy Car Insurance Online?
Want a Faster Way? Try the TATA AIG Mobile App
Buy your car insurance in just a few taps through the TATA AIG mobile app.
Prefer our Website? Follow these Steps
Step 1:
Scroll up to the top of this page.
Step 2:
Enter your car’s registration number and click on ‘Get Price’.
Step 3:
Provide the necessary car and personal details as prompted on the screen.
Step 4:
Choose your car insurance policy and include the necessary add-ons.
Step 5:
Pay the premium online and complete your purchase.
How to Renew Your Car Insurance Policy?
We make car insurance renewal simple and convenient. Receive timely reminders via email and the TATA AIG mobile app. You can renew your policy instantly on the app or follow the steps below to renew it on our website.
Step 1:
Go to the top of this page.
Step 2:
Click on “Renew your existing TATA AIG car policy”.
Step 3:
Enter your car’s registration number or proceed using your policy number.
Step 4:
Check the renewal premium and your applicable No Claim Bonus (NCB).
Step 5:
Update your coverage by upgrading your policy or including add-ons, and then pay the applicable car insurance renewal premium.
Documents Required to Get Car Insurance Online
To enter your car’s registration number and other vehicle details like make, model, variant, engine number, chassis number and cubic capacity.
To review your policy details and check your No Claim Bonus.
For KYC verification, proof of identity, and proof of address.
What to Know/ Common Queries When Buying/Renewing Car Insurance
When should I buy car insurance - before or after registering my car?
After buying your car, permanent registration can take some time. It is important to buy car insurance before registration, as you can still drive the car with a temporary registration number.
How can I buy car insurance if my car isn’t registered yet and the policy requires the registration number?
If your car is new and does not have a registration number yet, you can still buy car insurance by providing the engine number and chassis number. Once your car is registered, you can update the registration number in the policy records.
To buy your car insurance policy before registration with TATA AIG, at the top of this page, select “Insure your Brand New Car”.
Enter the required details to complete and purchase your car insurance policy.
Are there any discounts available on car insurance plans every year?
Yes, discounts are available for cars every year. However, the discount amount may change based on several factors like location and underwriting performance and loss ratios of the vehicle category.
For example, if a private car is registered in Mumbai and the loss ratios for that segment are high, the discount offered may be reduced. If the loss ratios are favourable, the discount may increase. Therefore, the discounts are dynamic and may change every year based on performance.
Is the buying process the same for second-hand cars?
Yes, the buying process is largely the same for second-hand cars. The main difference is that your car may need to undergo a vehicle inspection before the policy is issued. And since insurance for a second-hand car is considered a new policy, you don’t have to provide your previous policy details.
Is a vehicle inspection required if I renew my car insurance after it has expired?
If you renew your policy within 90 days from the expiry date, a vehicle inspection is usually not necessary. However, if you renew it after the grace period, a surveyor inspection will be required before your policy can be renewed.
Is dealer-provided car insurance mandatory, or can I buy it from another insurer?
Dealer-provided car insurance is not mandatory. At the time of purchase, you can inform the dealer of your intent to buy car insurance from a different insurance provider.
Which car insurance add-ons are worth buying, and which ones do I really need?
This depends on your car’s age, usage, and driving conditions. For a new car, zero depreciation cover is useful as it reduces out-of-pocket expenses significantly.
Roadside assistance can be helpful if you are a frequent long-distance traveller. If long-term savings are important to you, the No Claim Bonus (NCB) protector add-on helps you retain your NCB even after a claim.
What should I check before buying a car insurance policy?
You should assess your car usage, driving conditions, and location to understand your requirements. Also, check the policy coverage, benefits, and available discounts.
Review the add-ons that can enhance protection and the overall premium amount. Also, check the claim process and the insurer’s reputation to ensure a smooth and reliable car insurance experience.
What is Insured Declared Value (IDV), and how do I choose the right IDV for my car?
Insured Declared Value (IDV) refers to the current market value of your car after adjusting for depreciation on the car and its parts. It is the maximum amount you will get from a car insurance claim in case of theft or total loss.
It is calculated using the formula:
IDV = (Ex-showroom price - the depreciation value*) + (Cost of accessories - the depreciation value applicable to accessories*).
You can refer to the depreciation table in your policy document to understand how depreciation is applied. If required, you can also contact our customer support team for assistance in choosing the right IDV for your car.
When should I declare modifications made to my car? Can I declare them during the policy period, or do I wait until renewal?
You can declare modifications made to your car at any time during the policy period. Once the modifications are declared, the premium will be revised accordingly.
Does TATA AIG require a vehicle inspection for car insurance renewal?
A vehicle inspection is generally not required if you renew your car insurance policy before it expires or within the grace period (90 days from the expiry date).
If your policy has expired and the grace period has ended, your car will need a surveyor inspection before renewal.
Do I need to add my car insurance add-ons again at the time of renewal?
The add-ons included in your previous policy are automatically carried forward during renewal. However, you can choose to keep them, remove those you no longer need, or add new add-ons based on your requirements.
Are add-ons like Zero Depreciation available for second-hand cars?
Yes, add-ons are available for second-hand cars. However, their availability depends on the car’s age eligibility criteria. For example, our zero-depreciation add-on is available for second-hand cars up to 10 years old, subject to the policy terms and conditions.
How can I claim or add my No Claim Bonus during car insurance renewal?
There is no separate process to add your No Claim Bonus during renewal. If you are eligible, it is automatically applied to your policy.
We verify your claim history through the Insurance Information Bureau (IIB). If no claims have been made during the policy period, the applicable NCB is automatically added to your renewed policy.
How can I avail discounts on my car insurance premium, such as discounts for installing an ARAI-approved anti-theft device?
To avail these discounts, you need to declare them while buying or renewing your car insurance policy. It is more convenient to declare them during the online buying process, or you can do so by contacting customer support.
If you declare it during the policy period, it will be processed as a policy endorsement, and your premium will be revised accordingly.
When exactly should customers contact TATA AIG if they want to port their motor insurance policy?
Customers should ideally contact TATA AIG 60-90 days before their existing policy expires for a smooth renewal and transition.
Benefits of Buying and Renewing Your Car Insurance Online?
Lower Premiums and Better Deals
Instant Insurance and Convenient Renewals
Easy Access
Easy Plan Comparison
Zero Paperwork and Quick Payments
More Streamlined NCB Transfers
Lower Premiums and Better Deals
Buying or renewing your car insurance policy online can help you save money. Since you buy directly from the TATA AIG website or app, you avoid intermediary or agent-related expenses.
We also offer exclusive online discounts and special deals. Different combinations offer discounts of up to 90%.
Instant Insurance and Convenient Renewals
Buying or renewing your car insurance online is quick and easy. Simply enter your car details, choose the policy and add-ons you need, and complete the payment.
Your policy is issued instantly, and the policy document is sent to your registered email address.
You also receive timely renewal reminders so you can renew your policy before it expires and avoid a break in coverage.
Easy Access
You can also access your policy document, download it whenever required, and manage your policy through the TATA AIG website or app.
You also get 24/7 access to customer support and important services like policy renewals and claim registration. This makes it easy to renew your policy or file claims from anywhere.
Easy Plan Comparison
When you buy car insurance online, you compare different plans, add-ons, and premiums at your own pace.
Instead of relying only on someone else’s recommendations, you can understand the features yourself and choose the plan that best suits your car, budget, and driving needs.
Zero Paperwork and Quick Payments
You don’t have to collect or submit physical documents or visit an office to buy or renew your policy.
You can simply enter the required details online, upload documents only if needed, and complete the process digitally.
You can also pay your premiums securely using multiple payment options such as UPI, credit cards, debit cards, and net banking.
More Streamlined NCB Transfers
If you are switching or <a href="porting your car insurance policy from another insurer to TATA AIG, transferring your NCB is simple online.
You only need to provide your policy details and NCB certificate from your previous insurer during the purchase process. We verify your NCB based on the information you provide and transfer it to your new policy seamlessly.
How to Download your TATA AIG Car Insurance Policy?
- Scroll to the top of this page and click on the “My Policy” option in the top right corner.
- Select “Download Policy” and enter your registered mobile number to proceed.
- Alternatively, log in to the TATA AIG app, enter your car details, and download your policy instantly.
How to Choose the Best Car Insurance?
Assess Your Needs, Location, and Budget
Start by assessing how you use your car. Consider factors such as your car’s age, make and model, city, daily usage, parking location, and budget. For example, if you drive in congested cities, a comprehensive car insurance policy with broad coverage is essential.
Compare Different Plans
Compare the coverage, exclusions, premium, and claim benefits applicable to the different plan options. Don’t choose a policy just because it has the lowest premium. A slightly higher premium may provide significantly better coverage and claim support.
TATA AIG offers multiple plan options with flexible features and a network of 5,700+* cashless garages to provide greater value and a smoother claim experience.
Check the IDV Range / Options Offered
Determine the range of IDV you can choose for your policy.
Choose an IDV that closely resembles your car's current market value instead of selecting the lowest option just to save on premium.
If it is too low, you may receive a lower payout in case of a total loss. On the other hand, a higher IDV increases your premium, and if it is set too high (10% - 15% above the car’s market value), it may not be accepted.
Check What Add-ons are Available
Add-ons provide additional coverage for situations that may not be covered under the base plan. Compare the add-ons offered under each plan and the additional premium you need to pay. Choose those that suit your car, driving habits, and location.
For example, you can choose the key replacement cover and misfuelling cover if multiple family members use your car and the roadside assistance add-on if you frequently drive long distances.
Network Garages Matter More Than Claim Ratio
Look for a large network of cashless garages, especially near your home or workplace. If you already use a trusted workshop, check whether it is part of the network. This can make repairs and claim approvals much smoother.
For example, TATA AIG offers 5,700+* network garages across India for convenient cashless repairs. These garages also have separate teams to handle EV repairs. The network includes authorised service centres for popular brands such as Tata Motors, Maruti Suzuki, Hyundai, and Honda.
Check the Claim Process
Check how claims can be filed, the documents required, and how you can track claims online for faster settlements.
Look for a smooth and hassle-free claims process with fast and responsive support and minimal delays. With TATA AIG, you get a dedicated claim handler who will guide you through every step of the claims process from start to finish.
Check Customer Support & Insurer Reputation
Look for a good claim settlement record and wide dealer acceptance. Also, consider the industry experience, financial stability, and the extent of its cashless garage network before making your decision.
Check if the customer support is responsive through multiple channels, especially during emergencies and claims. Reading customer reviews can help you understand the quality of support offered.
TATA AIG offers quick callbacks within 2-3 minutes and provides regional language support in multiple languages.
Your Claims, Our Responsibility
Number of Claims Paid
| Financial Year | Accident | Third-party | Total Loss |
|---|---|---|---|
FY 2025-26 | 1,858,389 | 24,778 | 8,384 |
Total Claim Payout
| Financial Year | Claim Payout (in Cr) |
|---|---|
FY 2025-26 | ₹2994.88 |
Total Claim Payout: Cashless vs Reimbursement Claims
| Financial Year | Reimbursement | Cashless |
|---|---|---|
FY 2025-26 | 10.4% | 89.6% |
How to File a Cashless Claim in Car Insurance?
Call Us & Register Your Claim
Take the Car to a Network Garage
Surveyor Inspection, Approval & Assessment
Final Bill Settlement
Call Us & Register Your Claim
After the accident, take the necessary steps to ensure everyone’s safety. Move the car only if it is necessary for safety. Take photos or videos of the accident location and damage. In case of third-party liability, collect details of the person and the car. Inform TATA AIG immediately or as soon as possible after the accident to register your claim.
To register your claim –
- Call our helpline (022-6489-8282)
- Email us at general.claims@tataaig.com
- WhatsApp - 9136160375
- Or initiate the claim online through our website or mobile app
- You can also visit our branch offices to register the claim
Provide your policy number, vehicle registration number, the date, time, and location of the accident, and a brief description of the incident while registering the claim.
We will register your claim file and provide you with a Claim Reference Number. Keep it handy for future reference. We will also assign a dedicated claim handler, who will guide you through every step of the claim process.
Take the Car to a Network Garage
Cashless claim settlement is available only at TATA AIG network garages. You can find your nearest network garage on our website or mobile app.
Once your claim is registered, you will receive details of nearby network garages on your phone. If your vehicle is not already at a garage, we will help you locate the nearest network garage based on your location. Our customer support team can also guide you in choosing a suitable garage.
The garage will inspect the damage, prepare a repair estimate, and send it to us for approval.
Surveyor Inspection, Approval & Assessment
We will appoint a surveyor or arrange a video inspection. Please wait for the inspection or for our approval before starting the repairs. Claims reported before 2 PM are generally surveyed on the same day, while those reported later are usually surveyed on the next working day.
The surveyor will inspect the damage and submit a report. If additional damage is found during the repairs, the surveyor will reassess the damage and update the claim report accordingly. This may extend your car’s repair timeline.
The surveyor will submit the final survey report within 15 days of receiving all the required documents or once the repairs are completed, whichever is earlier.
The number of inspections depends on the damage to your car. However, the surveyor carries out three inspections: before repairs, during repairs, and after the repairs are completed. We use digital processes and work closely with our network garages to process your claim smoothly, keep you informed, and reduce delays.
With prompt claim assessment and real-time coordination between our claims team and network garages, you can expect a transparent and efficient claim settlement process.
Final Bill Settlement
The network garage will submit most of the repair-related documents. We will review your claim and documents to process the settlement . After your car has been repaired, we will settle the approved expenses directly with the garage. You only need to pay the deductible, depreciation, and any other expenses not covered under your policy.
How to File a Reimbursement Claim in Car Insurance?
Call Us & Register Your Claim
Surveyor Inspection
Repair at any Non-network Garage
Collect & Submit Documentation
Claim Assessment & Reimbursement
Call Us & Register Your Claim
If an accident or any other incident occurs, first ensure everyone's safety. Move your car only if it is necessary. If there is third-party property damage or an injury, collect the third party’s details and take photos or videos of the accident location and the damage.
Inform TATA AIG as soon as possible after the accident to register your claim. You can register your claim by –
- Calling our helpline (022-6489-8282)
- Sending an email to us at general.claims@tataaig.com
- WhatsApp - 9136160375
- By initiating the claim online through our website or mobile app
- You can also visit our branch offices to register the claim.
Provide the required details and ask any questions you may have, such as whether an FIR is required. We will register your claim and provide you with a Claim Reference Number for future reference.
We will also connect you with a dedicated claim handler to help you at every stage of your claim.
Surveyor Inspection
After your claim is registered, we may appoint a surveyor to inspect the damage. The inspection will be carried out physically or digitally, where you may be asked to upload photos or videos.
Please do not start the repairs before the inspection, unless we specifically ask you to proceed.
If repairs begin before the inspection, important evidence of the damage may be lost and damaged parts may be discarded. This can make it difficult for the surveyor to assess the claim accurately.
After the inspection, you will receive approval to begin the repairs. However, this approval does not mean that every repair will be covered under the policy. The final claim amount will be assessed later after the repairs are completed, based on the policy terms and conditions.
Repair at any Non-network Garage
After you receive the repair approval, take your car to any authorised garage for repairs and request a detailed repair estimate.
Since this is a reimbursement claim, you will have to pay the repair bills. Keep the original bills, invoices, and payment receipts safely.
If any hidden damage is discovered during the repairs, the garage should prepare a separate estimate and share it with us for approval.
The important point to note here is that newly discovered damage is not automatically covered under the policy. It will be assessed and approved based on the policy terms and conditions.
Collect & Submit Documentation
After the repairs are completed, submit the required documents. Please refer to the next section for the list of documents required to file a claim.
Most reimbursement claim delays happen because some documents are missing, not because the claim is rejected. Missing documents such as GST invoices, payment receipts, or repair estimates are some of the common reasons for delays.
After we receive your documents, we will review them, verify the repair bills, and determine the claim amount based on your policy terms and conditions.
Claim Assessment & Reimbursement
We will settle your claim within 7 days of receiving all the required documents, and the claim amount will be paid through NEFT.
The approved claim amount may be lower than your total repair bill due to policy exclusions, applicable depreciation or deductibles that are not covered under your policy.
Documents Required to Avail Your Car Insurance Claim Online
We will let you know which documents you need when you register your claim. If we need additional documents after the survey, we will inform you through your registered mobile number, email address, or by post.
Identity & Address Proof
Copy of Car Insurance Policy
Original Repair Bills & Payment Receipts
Copy of Car Registration Certificate (RC) and Driving Licence
Satisfactory Voucher/ Discharge Voucher (After the repairs are completed and before we settle your claim)
All original keys of the vehicle and self-inspection photos/video of damage
Court summons/Notice (if applicable)
Garage repair estimate (provided directly by the network garage)
Any medical bills/repair bills (for third-party injury or damage claims)
FIR/Police Report (mandatory in case of theft, major damage, third-party injury, or legal cases)
NOC from the financer (if vehicle on loan)
What to Know/ Common Queries for Claims
When do I need to file an FIR?
File an FIR if your car is stolen, damaged due to malicious activities, involved in a major accident-causing property damage, death, or injuries to a third-party or in any other situation where it is legally required. Also, ensure that you file the FIR within 48 hours of the incident.
What common deductions can I expect during my car insurance claim?
You may have to pay the deductible, depreciation on repaired or replaced parts (if applicable), and the cost of repairs or parts that are not covered under the policy.
How is my reimbursement claim paid?
We will transfer the approved claim amount to your registered bank account through NEFT.
What does the surveyor assess during a car insurance claim?
As part of their roles and responsibilities, the surveyor will first analyse the incident and assess the extent of the damage. They will then investigate the cause of the damage, verify the required repairs, and check whether the damage is covered under your policy.
Does a longer repair timeline increase the risk of a claim rejection?
No, a longer repair timeline does not affect your claim approval.
What do I do when the garage calls and says, "We've found more damage"?
Inform us about the damages. Our surveyor will reassess the additional damage and submit the updated report. We will process your claim based on the updated assessment.
Why was my claim only partially approved?
Your claim may have been partially approved because certain repairs or parts are not covered under your policy. It may also be due to deductions such as depreciation (if the depreciation reimbursement add-on is not included) and deductibles.
What kind of evidence do I need to submit for a self-inspection?
You will need photos or videos of the accident location and damage caused to your car.
When am I supposed to submit documents, before or after the survey?
The basic documents, such as the claim form, your car’s registration certificate, and driving licence need to be submitted as early as possible after claim intimation.
Depending on the nature of the loss and the survey findings, additional documents may be requested after the survey. Timely submission of the documents can help speed up the claim process.
Do I need to submit documents in a specific format?
While registering your claim, our customer support team will let you know which documents are required and how they should be submitted. You can also reach out to your dedicated claim handler for the exact details.
What documents should I get from the garage?
Collect the repair estimate, invoice, and payment receipts (if applicable), and any other document we additionally request based on the nature of the claim.
How to Track Your Claim?
We will share updates through SMS and WhatsApp on your registered mobile number and email on your registered email address at every stage during the claim settlement process.
You can also track your claim in the following ways:
- By visiting our website.
- Using our mobile app.
- Contacting your dedicated claim handler.
- Calling our call centre (022-6489-8282)
In case of claim rejection or any other discrepancies, you can contact us for clarification. If you are not satisfied with the resolution, you can escalate your issue through our customer grievance redressal process.
Common Misunderstandings About Car Insurance
Comprehensive car insurance covers everything
A comprehensive car insurance policy offers broad coverage, but it does not pay for every type of loss or damage. The policy still has exclusions. Also, the claim payout may be reduced due to depreciation and deductibles.
For example, standard comprehensive car insurance plans do not cover damage due to general wear and tear or mechanical or electrical breakdown.
They also do not cover certain losses like damages or expenses related to the engine, tyres, or consumables. If you need coverage for engine damage caused by water ingression, tyre damage due to an accident, consumable expenses, or personal belongings, you need to purchase the relevant add-ons.
Zero depreciation insurance means I won’t pay anything.
Parts of your car lose value over time. This reduction in value is called depreciation, and it is deducted from your claim payout. Also, your policy has certain coverage limits and conditions. This is why you may sometimes receive a lower claim amount than the actual repair cost.
If you add the zero-depreciation add-on to your policy, you can remove the depreciation deduction. However, it does not mean you won’t have to pay anything.
You may still have to bear compulsory deductibles and the cost of items not covered under the policy, such as consumables like engine oil and gearbox oil.
Engine damage is always covered
There are certain scenarios where engine damage is covered under car insurance and others where it is not. For example, if the engine is damaged due to an accident, the repair or replacement expenses are covered under a comprehensive car insurance policy.
However, if the engine is damaged due to water entering the engine or due to lubricant leakage, you will need an Engine Secure add-on to cover the repair or replacement expenses.
Every garage offers cashless repairs.
Cashless repairs are available only at network garages. You can check whether your car brand’s authorised service centres in your city or locality are part of the cashless garage network. If you regularly visit a particular garage, you can also contact TATA AIG customer support to confirm whether it is included in the network.
TATA AIG carefully selects network garages through a structured onboarding process to ensure they meet our quality standards. We partner with authorised OEM centres and multi-brand workshops across India to ensure quick access to quality repair services.
We regularly monitor our network garages to check that they meet our service and operational standards.
Accessories are automatically insured
Non-factory fitted accessories are not automatically covered under your policy. You may need to declare them and insure them separately to get coverage.
If you have added or upgraded accessories after buying your car, inform us immediately. This also applies if you have replaced factory-fitted parts with higher-value ones, such as premium tyres.
We will review your policy coverage and, if required, update your policy through a car insurance endorsement. Inspections may be required for certain financial endorsements.
My claim was only partially approved, so it was rejected
A partially approved claim does not necessarily mean your claim was rejected. It simply means the claim was accepted, but only the costs covered under the policy terms will be paid.
Some expenses may not be covered under the policy. Certain covers may have payout limits, deductibles, or depreciation that may apply.
The surveyor may also determine that some repairs are not related to the incident and therefore cannot be included in the claim settlement.
How to Avoid a Car Insurance Claim Rejection
Notify Damages Instantly
If there is any loss or damage to your car or if a third-party liability arises, let us know about the claim as soon as possible. This helps us guide you through the right next steps and ensure a smoother claim process.
Do Not Wait to File FIR
In case of theft, malicious damage, accidents involving third-party injuries or fatalities, or any other situation where it is legally required, file an FIR with the Police within 48 hours. Delays in filing an FIR can make it difficult to verify the incident and may affect your claim.
Wait for Inspection
Do not get your car repaired before the surveyor inspects it. The claim assessment and approval will be based on the surveyor’s report.
Keep All Evidence & Documentation
Take clear photos of the damage and keep all documents, such as repair estimates, bills, invoices, and the FIR (if applicable). These serve as supporting evidence during the claim process.
Renew on Time
Always renew your policy before the expiry date. Claims for accidents that occur after your policy has expired will not be covered, even if it happens during the grace period.
Report All Upgrades & Modifications
Inform us whenever you install accessories or make modifications to your car. If these changes are not declared, they may affect your coverage and could lead to claim rejection.
Check Your Policy Exclusions
Not every type of damage is covered under car insurance. For example, claims may not be accepted if the car was being driven without a valid driving licence, under the influence of alcohol or drugs, or if the damage is due to normal wear and tear. Knowing what your policy does not cover can help you avoid claim rejections later.
What is No Claim Bonus in Car Insurance?
No Claim Bonus (NCB) in car insurance is a reward given to policyholders for not making any claims during the policy year. It is provided as a discount on the renewal premium.
Since NCB is linked to the policyholder and not the car, it can be transferred to a new car you purchase or to another insurance provider if you switch your policy.
However, the No Claim Bonus can be terminated if the policy is not renewed on time. If you miss the renewal date, you can still retain the accumulated NCB if the car insurance is renewed within 90 days of the expiry date.
The No Claim Bonus depends on the number of your claim-free years.
Here’s how your No Claim Bonus increases with every claim-free year.
No claim made in the previous year.
20%
No claim made for two consecutive years.
25%
No claim made for three consecutive years
35%
No claim made for four consecutive years
45%
No claim made for five consecutive years
50%
What is IDV, and What Factors Affect it?
IDV stands for Insured Declared Value. It is the approximate current market value of your car after deducting depreciation. Depreciation is the reduction in your car’s value or its parts over time due to age, wear and tear, and regular use.
IDV is the maximum amount you will receive if your car is stolen or declared a total loss due to an accident. For repair claims, the claim amount is based on the repair cost, but it cannot exceed your car’s IDV.
You can adjust the IDV while buying or renewing your car insurance policy.
IDV = (Ex-showroom price - the depreciation value*) + (Cost of accessories - the depreciation value applicable to accessories*)
*Please refer to the content below for the depreciation tables to understand how the depreciation value is calculated.
Factors that Affect your Car’s IDV
Age and Depreciation
As your car gets older, its value reduces due to depreciation. Since your car’s IDV is based on its current value, the IDV also reduces as the car gets older. IDV Depreciation Rates Based on Vehicle Age
The Insured Declared Value (IDV) is calculated by applying a depreciation percentage based on the age of the vehicle. The applicable depreciation rates are:
| Age of the Vehicle | Depreciation for Determining IDV |
|---|---|
| Less than 6 months | 5% |
| Between 6 months and 1 year | 15% |
| Between 1 and 2 years | 20% |
| Between 2 and 3 years | 30% |
| Between 3 and 4 years | 40% |
| Between 4 and 5 years | 50% |
For vehicles older than 5 years or discontinued models, the IDV will be based on a mutually agreed value.
Make and Model
Even if two cars are of the same age, their IDV can differ based on their make, model, and variant.
Premium or luxury cars have a higher market value, which results in a higher IDV. On the other hand, budget or entry-level models generally have a lower IDV because their market value is comparatively lower.
Modifications and Accessories
Modifications and accessories added after purchasing your car can also affect its IDV. If you have installed items such as alloy wheels, LED headlamps, or fog lamps, their value is not automatically included in the IDV.
If you have added these accessories, you can declare them while purchasing or renewing your policy. Their value can then be considered while determining the IDV, wherever applicable.
Factors Affecting Car Insurance Premium
Car Make, Model, and Variant
Luxury, premium, and higher-end car models have a higher insurance premium because they cost more to repair or replace, and their spare parts are more expensive.
Policy Type
A third-party car insurance policy has a lower premium because it covers only third-party liabilities, and the premium is set annually by the IRDAI.
A comprehensive car insurance policy costs more as it offers broader coverage, bundling third-party and own damage coverage under one plan.
IDV and Depreciation
A higher IDV increases your premium as the maximum claim amount available for your own damage claim is higher. A lower IDV reduces your premium but also lowers the maximum claim amount.
As your car gets older and its value depreciates, its IDV decreases. This lowers the premium at renewal.
Add-ons
As add-ons provide additional coverage beyond your base policy, they can increase your overall premium. The extent of the increase depends on the type and number of add-ons you choose.
Area of Registration
Cars registered in metro cities generally have a higher premium than those registered in smaller towns or rural areas due to higher traffic, accident rates, and repair costs.
No Claim Bonus Discount
If you do not make an own damage claim during a policy year, you earn a No Claim Bonus discount. This reduces your renewal premium. The longer you maintain a claim-free record, the higher the discount and the lower your premium.
Claim History and Driving Record
Filing a claim can result in the loss of your NCB discount. Plus, if you make claims often, insurers may consider you a higher-risk customer. For this reason, your premium may increase to account for the higher chance of future claims.
How to Lower Your Car Insurance Premium?
Renew your car insurance before it expires or within 90 days of its expiry to avoid a break in your policy. This helps you retain your accumulated No Claim Bonus and keep your renewal premium lower.
Choose an IDV based on your car’s current market value. A higher IDV provides higher coverage but increases your premium. On the other hand, a lower IDV reduces your premium but lowers your claim amount in case of repairs or total loss.
Add-ons offer additional benefits but also increase your premium. Choose only the add-ons that are absolutely necessary.
For example, the Tyre Secure add-on may not be necessary if your employer reimburses tyre replacement costs, and the Roadside Assistance add-on may not be essential if you use your car only for daily commuting within your city.
Drive responsibly and only when you are in good health. This can help you avoid accidents and maintain a claim-free record. Claim-free years increase your No Claim Bonus and lower your renewal premium.
Important Car Insurance Terminologies You Need to Know
Premiums
Premium is the amount you pay to your insurance provider to keep your car insurance policy active for a specific period. In return, the insurer helps cover expenses arising from losses or damages covered under your policy.
Own Damage
Own damage refers to any loss or damage to your own car. It includes damage that needs repair or replacement, as well as total loss or theft.
Third-party Liability
Third-party liability refers to your legal responsibility if your car causes property damage, bodily injury, or death to another person.
Insured Declared Value (IDV)
Insured Declared Value is the current market value of your car after accounting for depreciation. It is the maximum amount your insurer pays if your car is stolen or declared a total loss.
Claim
A claim is a request you make to your insurance provider after your car is damaged, stolen, or causes damage to a third party. The insurer reviews the incident and compensates you by paying the expenses as applicable.
Surveyor
A surveyor is a representative appointed by your insurer to inspect the damage to your car after a claim. The surveyor’s report will be the basis for the insurer to process and settle your claim.
Deductibles
A deductible is the amount you pay from your own pocket for every claim before your insurer pays the remaining amount. Every car insurance policy has a mandatory deductible, and you can also choose a voluntary deductible. Choosing a higher voluntary deductible can reduce your premium.
Network or Cashless Garages
Network or cashless garages are automobile workshops that have partnered with your insurance company for vehicle repairs. If you get your car repaired at these garages, the insurer settles the applicable expenses directly with the garage. You only pay any applicable deductibles or expenses that are not covered under your policy.
No Claim Bonus
If you don’t make a claim during a policy year, you earn a No Claim Bonus (NCB). This gives you a discount on your own damage premium at renewal. It starts at 20% and increases up to 50% for five consecutive claim-free years.
Personal Accident Cover
Personal accident cover provides compensation to the owner-driver if an accident results in death or permanent disability. It offers compensation of up to ₹ 15 lakh. In case of death, the amount is paid to the nominee.
Add-on Covers or Riders
Add-on covers or riders are optional covers that you can add to your car insurance policy for an additional premium. They provide extra protection beyond the standard policy, such as Zero Depreciation, Roadside Assistance, Engine Secure and Tyre Secure.
Depreciation & Zero Depreciation
Depreciation is the reduction in the value of your car and its parts as they get older. During an own damage claim, the applicable depreciation on damaged parts is deducted from the claim amount.
With the Zero Depreciation add-on, you can avoid this deduction on applicable parts and receive a higher claim amount.
Total Loss or Constructive Total Loss
A total loss occurs when your car is damaged beyond repair or is stolen and cannot be recovered. Constructive Total Loss (CTL) occurs when the estimated repair cost is 75% or more of your car’s IDV.
Salvage Value
Salvage refers to the damaged car or its parts that remain after a total loss or major damage. Once the insurer settles the claim for a total loss, the salvage generally belongs to the insurer.
Consequential Loss
Consequential loss refers to additional damage or expenses that happen as a result of the original damage. For example, suppose you drive through a flooded road and water enters your car’s engine. If you restart the car, it may lead to a hydrostatic lock, causing severe damage. This damage is considered a consequential loss because it results from restarting the vehicle after water entered the engine, not from the flooding itself.
Anti-theft Device
An anti-theft device is a security device installed in your car to help prevent theft. It can alert you if someone tries to make an attempt to steal your car. Car alarms and GPS tracking devices are some of the most common anti-theft devices.
Endorsement
An endorsement refers to any change that you make to your car insurance policy after it is issued. It can be used to update details or modify the coverage in your policy. There are two types of car insurance endorsements. One affects your premium, while the other does not. For financial endorsements, a surveyor inspection is required.
Claim Settlement Ratio
Claim settlement ratio is the percentage of claims settled by an insurer out of the total claims it receives during a specific period. A higher claim settlement ratio indicates that the insurer has settled a larger proportion of claims.
Grace Period
The grace period refers to the time provided by your insurer to renew your car insurance policy after it expires without losing your NCB. TATA AIG offers a grace period of up to 90 days for policy renewal. However, your car is not covered against any loss or damage during the grace period.
Break-in Insurance
A break-in occurs if you fail to renew your car insurance policy even during the grace period. It can terminate your No Claim Bonus.
Named Driver
A named driver is a person you authorise to drive your car and specifically add to your policy to extend the personal accident cover to them.
End of Life (EOL) Vehicle
End of Life Vehicle is a vehicle that can no longer be used because it is no longer considered safe to drive.
Subrogation
Subrogation is the process where your insurer settles your claim first and then recovers the claim amount from the person who is actually responsible for the damage.
Downtime Cover
Downtime cover helps you cover your travel expenses while your car is being repaired in the garage. It may provide a daily allowance or a hire car, depending on what you have chosen.
Frequently Asked Questions on Car Insurance
Is car insurance mandatory in India?
Yes, as per the Indian Motor Vehicles Act, 1988, having at least a third-party car policy is mandatory in India. Also, based on a Supreme Court order issued in 2018, all new cars must be sold with a 3-year third-party car insurance plan.
Which is the best insurance for a car?
This depends on various factors. There cannot be one policy that is best for all types of cars. You can assess various factors, such as your car’s make and model, IDV, location, and usage, to determine the best car insurance policy. Compare the different options and choose a policy that best suits your requirements and fits your budget.
Is the cheapest car insurance always better?
The cheapest car insurance policy may not always be the best choice. Such policies are generally cheaper because they offer limited coverage. Inadequate coverage may not be able to cover all your repair or replacement expenses.
Which car insurance is cheapest?
Third-party car insurance is the cheapest, as it offers only the basic coverage required by law. It covers third-party liabilities, including bodily injury and property damage, but does not cover any damage to your own car.
You can consider purchasing either own damage cover with a third-party policy or a comprehensive car insurance policy for complete protection.
What are the disadvantages of third-party insurance?
Third-party insurance only covers third-party liabilities, such as property damage and bodily injuries and death caused to others. It does not cover any damage to your own car.
Which is better, 3rd party or comprehensive?
Comprehensive car insurance is considered a better option. It offers complete protection against damage caused to your vehicle and also third-party liabilities. Also, it offers a wide range of optional add-ons that can customise your car insurance policy based on your specific needs.
Can I convert 3rd party insurance to comprehensive?
Yes, you can upgrade your car insurance plan from 3rd party to comprehensive car insurance at the time of renewal. The revised coverage offered and the premium will be decided after a vehicle inspection.
Which insurance plan is compulsory for a new car?
As per the Indian Motor Vehicles Act, 1988, having at least a third-party car policy is mandatory. And, based on a Supreme Court order issued in 2018, all new cars must be sold with a 3-year third-party car insurance plan.
Is there any difference between online and offline car insurance policies?
Yes. Online and offline are just two different modes to purchase your preferred TATA AIG car insurance policy. So, if you purchase our car insurance online through our website or mobile app, it will be the same as if you purchase it from our branch.
However, buying and managing car insurance is more convenient. You can compare plans and add-ons, customise your coverage, and renew your policy anytime, from anywhere.
What if there is a mistake in my car insurance policy?
If there is a mistake in your car insurance policy, you can request an endorsement. An endorsement is a change made to your existing policy to correct or update details, such as the policyholder’s name, address, or other policy information. You can contact our customer support team, and we will help you with the process.
Is my car insurance valid throughout India?
Yes, your car insurance policy is valid across India. You are covered against accidents, natural disasters, and other insured events wherever you drive, subject to the policy terms and conditions.
What is OD in car insurance?
OD stands for Own Damage in car insurance. It is a term used to refer to own damage insurance that covers loss or damage to your own car.
What is TP in car insurance?
TP stands for Third-party in car insurance. It refers to third-party insurance that covers your third-party liability if your car causes injury, death, or property damage to another person.
Which car insurance policy should I get for an old car?
The right policy depends on your car and how you use it. You can choose third-party insurance if you rarely use your car and need to meet the legal requirement, or comprehensive car insurance for broader protection.
How long is a car insurance policy valid?
Car insurance plans are generally valid for one year. However, you can purchase a long-term policy for up to three years to avoid renewing your car insurance policy every year.
Which is the best insurance for a new car?
A comprehensive car insurance policy with suitable add-ons, such as zero depreciation and engine secure, is suitable for a new car.
What is a 3-year car insurance policy for a new car?
A 3-year car insurance policy refers to the mandatory third-party insurance for a new car. You can buy a standalone own damage cover along with it or opt for a comprehensive car insurance policy.
Can I buy a four-wheeler insurance policy online? If yes, how?
Yes, we like to make our processes as easy and convenient as possible. You can purchase TATA AIG car insurance online directly from our website. Simply input a few details, such as your car’s registration number, in the calculator at the top of this page, and we’ll provide you with a quote.
You can further proceed to make the premium payment online and complete your purchase.
Can I buy car insurance on EMI?
Yes, TATA AIG lets you pay your car insurance premium in monthly instalments.
How much does it cost to renew car insurance?
The cost of renewing your car insurance depends on factors such as your car’s age, make and model, IDV, location, and the type of policy or add-ons you have chosen.
What is the penalty for driving without a car insurance policy?
If you drive your car without at least a valid third-party car insurance policy, you can face a penalty of up to ₹2000 and/or imprisonment for up to 3 months for the first offence. For a repeated or second offence, the penalty can be ₹4000 and/or imprisonment of up to 3 months.
Why does renewing your car insurance policy on time matter?
If you miss renewing your car insurance policy on time, it will expire, and you will have no insurance coverage during that period.
With TATA AIG, you have a 90-day window from the expiry date to renew your policy and retain your No Claim Bonus. However, you will not have insurance coverage during this period.
If you do not renew your policy within this window, you may lose your No Claim Bonus and a surveyor inspection may be required before your renewal is approved.
Also, renewing your car insurance on time helps avoid legal issues, keeps your coverage intact and ensures continuous coverage.
What happens if my previous car insurance policy has already expired?
If you do not renew your car insurance policy on time, your coverage will end, and you will not be able to claim benefits until you renew the policy. You can renew your policy during the grace period (90 days from the date of expiry) without losing your No Claim Bonus (NCB).
If you renew your policy after the grace period, a surveyor inspection may be required before your policy can be renewed.
How to complete your car insurance renewal after expiration?
If your bike insurance policy has expired but is still within the grace period (90 days from the date of expiry), you can renew it just like a regular policy. If the grace period has ended, please contact us. A surveyor inspection may be required before your policy can be renewed.
What is the grace period available for car insurance renewal?
The grace period for car insurance renewal is 90 days from the policy expiry date. During this period, your car will not be covered under your car insurance policy.
And if you miss renewing the policy within the grace period, you may lose your NCB.
How to change car insurance from one company to another?
You can switch your car insurance provider when your existing policy is due for renewal. It is important to start the renewal process 60-90 days before the policy expires to ensure a smooth transition.
To switch insurers, provide your existing policy details and complete the renewal process with the new insurer. If you are eligible for a No Claim Bonus (NCB), obtain an NCB certificate from your existing insurer and submit it to the new insurer to carry forward your NCB benefits.
Ensure your new policy starts immediately after your existing policy expires to avoid any break in coverage.
What documents are they supposed to ask for from their previous insurer if they want to transfer their NCB? What is the validity period of the NCB transfer certificate?
To transfer your NCB from the previous insurer to TATA AIG, you need to provide an NCB Certificate issued by your previous insurer.
The NCB Certificate is generally valid for 3 years. If you sell your old car and plan to buy a new one, you can transfer your accumulated NCB to the new car insurance policy within this 3-year period.
Can I transfer my insurance if I sell my car?
Yes, if you sell your car, you can transfer the car insurance policy to the new owner. The policy should be transferred as soon as the ownership of the car is transferred. You can contact our customer support team, and we will guide you through the policy transfer process.
What are the documents required to transfer car insurance?
To transfer car insurance in India, you need these documents:
- New registration certificate (RC)
- Old insurance policy
- Form 29 and Form 30 (ownership transfer forms)
- Sale agreement
- No Objection Certificate (NOC) from the financer (if any)
- Proof of identity and address
- Pollution Under Control (PUC) certificate
- And tax receipts.
- Original invoice and passport-sized photos, if necessary.
What is IDV and how does it affect my insurance coverage?
The Insured Declared Value (IDV) is your car’s current market value. It is the maximum claim amount you can receive if your car is stolen or declared a total loss.
When should I choose zero depreciation cover?
Choose the zero-depreciation add-on if your car is relatively new or you want to reduce your out-of-pocket expenses during a claim. It covers the depreciation deducted on car parts that are replaced during a claim, which adds to the cost significantly.
Are passengers covered under the personal accident cover?
Personal accident cover is provided to the owner-driver. To cover passengers, you can extend it for the passengers at an additional premium.
Can I cover my medical bills due to an accident under a car insurance policy?
Yes, you can cover your medical expenses due to an accident by including the emergency medical expenses add-on.
Is there a way for me to check the status of my car insurance?
Yes. You can check your TATA AIG car insurance policy status through the TATA AIG website or mobile app.
You can also check your policy details on the Parivahan Sewa website.
Are damages due to rat bites covered under car insurance?
Yes, damages due to rat bites are covered under own damage car insurance cover. However, it is subject to the terms and conditions covered under the policy.
Does zero depreciation insurance cover engine damage?
No, zero depreciation covers the depreciation deducted on replaced car parts during a claim. To cover engine damage caused by water ingress or lubricant leakage, you can include an Engine Secure add-on.
Can I transfer my NCB?
Yes, your No Claim Bonus is a reward offered to you and not your car. So, you can transfer it to your new car if it is applicable.
How can I calculate the car insurance premium for my policy?
You can use the TATA AIG car insurance premium calculator to calculate your car insurance premium. You just need to provide your car details and the type of policy and add-ons you need. The calculator will instantly display your personalised premium quote on the screen.
How much is 1 year of car insurance?
The cost of a 1-year car insurance premium is determined based on several factors, such as the car’s age, make, and model, the type of policy chosen, the add-ons included, your location, and more. Since these factors vary, the premium amount differs from one car to another and from one location to another. TATA AIG offers car insurance plans with premiums starting from just ₹2094 per year.
What services can I access through WhatsApp support?
Through TATA AIG’s InstaChat on WhatsApp number +919136160375, you can easily obtain details about your existing policies, receive reminders and links for policy renewal, and get guidance on filing and tracking claims.
Additionally, you can learn about available add-ons and their benefits, and request quotes for new policies or renewals. This service is designed to provide a seamless and convenient experience, ensuring you have everything you need at your fingertips.
What are cashless claims?
Cashless claims refer to claims for repair carried out at the insurer’s network garages. For approved repairs, the insurer will settle the repair costs directly with the garage. You only need to pay for applicable depreciation, deductibles, and the cost of repairs or replacements that are not covered under your policy.
When not to file a car insurance claim?
It is generally advisable not to file a car insurance claim for minor or affordable damages, such as small dents, scratches, or minor bumper repairs. This helps you keep your No Claim Bonus, which offers a discount on your renewal premium.
How long does it take for a reimbursement claim to be settled?
We will settle your reimbursement claim within 7 days of receiving all the required documents.
How many times can I file a claim under my car insurance policy during a policy year?
There is no limit on the number of claims you can file during a policy year.
However, some covers and add-ons may have a limit on the number of claims. You can check your policy document or contact us for further details.
Is an FIR required for filing a car insurance claim?
You need to file an FIR for theft, malicious damage, major accidents involving third-party liabilities, or in any other situation where it is legally required.
How can I check my TATA AIG policy details?
You can view your TATA AIG motor insurance policy details using either the TATA AIG website or the mobile app. To access this feature using the website, navigate to the ‘Car Insurance’ section under the ‘Personal’ tab and enter your vehicle registration number. This will enable you to view your motor insurance policy details.
Alternatively, you can always view your motor insurance policy details by downloading the TATA AIG app, logging in, and selecting the policies icon on the home screen. You can always contact TATA AIG customer support via phone or email for any further assistance.















